Registration Cancellation
Contact PTOTraining@floridarevenue.com to:
- Cancel a course registration and apply the registration fee to another registration (subject to availability and must be requested prior to the new course’s registration deadline).
- Cancel a course registration and request a student substitution. Student substitutions requested in writing will be accepted up to one week before the class.
- Cancel a course registration and request a refund.
- Complete an Application for Refund (Form DFS-AA-4). Submit copy of the canceled check (front and back) or bank/credit card statement showing the charges to the email address.
Course Cancellation
When the number of students enrolled in a Department of Revenue-sponsored course is insufficient to adequately cover the costs of course administration, or the Department cannot secure an instructor, the course will be cancelled. The Department will notify students affected by a course cancellation by email at least ten business days before the scheduled course start date. Affected students may apply for a refund or opt to transfer course registration to another course in that program.
The Department is not liable for charges or fees the student incurs because of course cancellations. Students should consider this when making travel arrangements.
